Independent repair

Samsung Appliance Repair in Northern Virginia, DC & Maryland

Samsung refrigerators, washers, dryers, ranges, dishwashers and microwaves are in kitchens and laundry rooms all over Northern Virginia, Washington DC and Maryland, and our Samsung appliance repair covers all of them. Our visit fee is $89, and if you go ahead with the repair the $89 counts toward it.

Call (888) 811-0088 Book online

$89 visit, credited to the repair
90-day parts & labor warranty
Same-day most days
Someone answers 24/7

FixDaddy is an independent repair company. We are not affiliated with Samsung, and Samsung has not authorized or endorsed us. We fix Samsung appliances because a lot of people own them and they fail in patterns we know.

Samsung lines we see most

Know your Samsung

Bespoke
Samsung's Bespoke line covers refrigerators, ranges, microwaves and dishwashers built to match, and washers in colors like Brushed Navy and Forest Green. The color is a finish, not a model. When you call, read us the model number from the sticker inside the appliance, not the color name, so we look up the right parts.
Family Hub refrigerators
Family Hub is the refrigerator with a touchscreen in the door. The screen and its board are one system and the cooling is another. A dark or frozen screen on a cold fridge is a screen problem. A working screen on a warm fridge is a cooling problem, and that is the one that matters for your food.
French door refrigerators (RF23, RF28 and similar)
On many of Samsung's three- and four-door French door fridges the ice maker sits up in the fresh-food section, in the top corner, not in the freezer. It frosts over, the water at the door slows to a trickle, and the fan behind it starts to grind. That design was the subject of a class-action lawsuit. The fix runs from a full thaw and resealing to a new ice maker.
Slide-in electric ranges with front knobs (2013 to 2024)
Samsung's slide-in electric ranges put the burner knobs on the front edge, where a hip, a bag or a pet can turn one on. In August 2024 Samsung and the CPSC recalled more than 1.1 million of them, about 30 models sold from 2013 to 2024, and Samsung ships free knob locks or covers. That is Samsung's job, not ours. Everything else on those ranges, elements, boards and the oven sensor, is ours.
Flex Duo double-oven ranges
Flex Duo is Samsung's one oven that splits into two, with a divider that lets you run the top and bottom at different temperatures. Two cavities means more elements, more sensors and a control board keeping track of both, so an oven that heats on one side and not the other usually points at one of those parts, not at the whole range.
Top-load washers made 2011 to 2016
Older Samsung top-loaders are the ones to check: about 2.8 million made from March 2011 to November 2016 were recalled because the top could come away from the cabinet during a spin. Your serial number on the CPSC site tells you whether yours is one of them.
Bespoke AI Laundry Combo (all-in-one washer-dryer)
Samsung's all-in-one combo washes and dries a load in one drum, so nothing gets moved between machines. One drum doing two jobs means one machine to open up, and when it washes fine but will not dry, the wash side is not the suspect.

What fails

What actually breaks on Samsung appliances

1
Ice behind the back panel, a ticking fan and uneven cooling
The evaporator coil and its fan sit behind the rear panel inside the fridge. When the defrost cycle stops clearing the coil, frost packs in until the fan blades tick against it and the cold stops reaching the shelves evenly. On an appliance repair in Vienna, a Samsung refrigerator came to us like this: ice built up behind the rear panel, and the cooling uneven from shelf to shelf. The repair is a full thaw and then whatever stopped the defrost: the heater, the sensor that tells it when to run, or a drain that has iced shut.
2
Ice maker frozen solid, water dispensing slowly, small cubes
This is the fresh-food-section ice maker on Samsung's French door models. It frosts over, the bucket comes out with a slab in it, water at the door slows to a trickle and the cubes get smaller. Thawing it yourself buys time, not a fix. A lasting Samsung ice maker repair means finding why the compartment lost its seal, and often a new ice maker assembly.
3
Dryer runs but makes no heat, or needs two cycles for one load
On a Samsung electric dryer the heating element (Samsung part DC47-00019A on many models) lives in a housing you can only reach with the front panel off. When it breaks, the drum turns and the dryer runs a full cycle cold. A blown thermal fuse gives the same symptom, and it usually blows because the vent was choked with lint, so the vent has to be checked too or the new fuse goes the same way. Two cycles for one load with a vent that comes back hot is the airflow version of the same problem.
4
Drum will not turn, or squeals as it spins
A drum that will not turn while the motor hums is nearly always the drive belt. Our technician went out to a Samsung stacked electric dryer in Great Falls with a drum that would not turn; on stacked units like that, a snapped belt is the common cause. A squeal or a rumble that follows the drum is the idler pulley or the drum bearing at the back, both reached from the front with the panel off. Left alone, a bad bearing can wear a groove into the drum.
5
Front-load washer leaking, not draining, grinding, or stopping before the spin
Water on the floor at the front is the door boot, the big rubber gasket, which comes out with the whole front panel. A machine that will not drain is usually the drain pump or the filter in front of it, full of coins and hair ties. A grinding roar on spin is the tub bearing, a bigger job. Samsung washers will not spin unless the door or lid is confirmed locked, so a failed lock or latch ends the cycle with a full, wet drum. Codes help: 4C means no water is getting in (a tap, a hose or the inlet screen); UE means the spin was out of balance (one heavy towel, or worn shocks).
6
Range controls lock out, the oven runs cold, or a burner stays dead
Controls that throw a code and refuse commands are usually the main control board or the membrane keypad on the front. An oven that bakes well below its set temperature with an element that never glows is the bake element along the oven floor, or the oven temperature sensor lying to the board. A gas burner that clicks and never catches is the igniter; an electric surface element that stays cold is the element or the switch behind the knob. On a Samsung gas range the control board, gas valve and convection fan motor are all reached from the back panel, not through the oven.
7
Dishwasher shows LC, will not drain, or leaves dishes dirty
LC is Samsung's leak code: a moisture sensor in the base pan has found water where it should not be. Sometimes that is a real leak from a hose or the door seal; sometimes it is a splash from an overfull rack or a suds-over, and the code clears once the pan is dry. A dishwasher that will not drain is the drain pump or a blocked hose. One that runs but leaves food on the dishes usually has a clogged spray arm or a tired wash pump.
8
Microwave shows SE, or runs but does not heat
SE on a Samsung microwave means a key short error: a key on the touchpad is stuck or shorted, and the oven locks out until the keypad or control panel is replaced. A microwave that lights up and hums but leaves the food cold has lost its high-voltage side: the magnetron, the diode, the capacitor, or a thermal fuse that has burned, and on an over-the-range unit those all sit under the top cover. That side stores a charge even unplugged, so it is not a job for a screwdriver and a video.

Parts

Samsung sells its own parts to anyone through samsungparts.com, which is run for Samsung by Encompass Supply Chain Solutions; ice makers, water filters, door shelves and the dryer heating element are stock items there. So for a Samsung made in the last several years, parts are not the hard part. The hard part is the model number.

Samsung models that look alike from the front can take different boards and ice makers, so we go by the number on the sticker, never by the look of the machine. Common parts ride on the truck. The rest are ordered, and our technician comes back to fit them. Every part we fit is covered by the same 90-day parts-and-labor warranty as the work.

What happens when we come out for a Samsung

Our visit fee is $89. The technician finds exactly what's wrong and gives you the full repair price at your home, no pressure. If you go ahead, the $89 counts toward the repair, and every repair has a 90-day warranty.

Before we come, find the model number. On a Samsung refrigerator it is on a sticker inside the fresh-food section; on a Samsung washer or dryer it is usually on the back or just inside the door; on a range it is inside the oven door frame or in the storage drawer. That number is how we tell one Samsung from another, because two machines that look identical can take different boards.

You get a 2-hour arrival window and a call about 15 minutes before the technician arrives. Shoe covers and floor protection go on at the door, and you hear what is wrong in plain English before anything is touched. Common parts are on the truck; anything else is ordered and we come back. Someone answers the phone 24/7, and we can come the same day most days.

Two Samsung recalls worth checking before you call

In November 2016 Samsung recalled about 2.8 million top-load washers, 34 models made from March 2011 to November 2016, because the top could come away from the cabinet during a spin. The remedy was a free in-home reinforcement. In August 2024 Samsung and the CPSC recalled more than 1.1 million slide-in electric ranges, about 30 models sold from 2013 to 2024, because the front-mounted knobs can be turned on by a bump from a person or a pet. The remedy is free knob locks or covers, sent by Samsung once you enter the serial number on its recall page.

Both remedies come from Samsung, free, and you should take them. Neither one fixes a Samsung dryer that will not heat or a fridge that will not cool, and neither one stops us repairing anything else on the same machine. If you are not sure whether yours is on a list, the serial number and the CPSC site answer it in a minute.

What a Samsung error code does and does not tell you

A Samsung code names the symptom the machine noticed, not the part that failed. LC on a dishwasher means the sensor in the base found moisture; it does not say whether that came from a split hose or a splash. 4C on a washer means no water came in; that can be a tap, a hose or a valve. UE means the spin was out of balance; that can be one towel or a worn shock absorber. SE on a microwave means a key on the touchpad is shorted, which at least points at one part.

Write the code down, take a photo of it if it flashes, and tell us when you call. Then leave the rest to the visit: the technician tests the parts a code could mean and tells you which one it is before quoting anything.

By appliance

Samsung appliances we repair

Recent repairs

Samsung repairs we did recently

All repair stories

Herndon, VA
Samsung refrigerator installation in Herndon
A four-door refrigerator with an ice and water dispenser in the door arrived in Herndon. Our technician set it in place, leveled it, connected the water line, started…A four-door refrigerator with an ice and water dispenser in the door arrived in Herndon. Our technician set it in place, leveled it, connected the water line, started the ice maker, and tested the unit. Level is what lets the doors line up and seal, and the water line has to go on without a leak.
McLean, VA
Samsung refrigerator repair in McLean
No water at the dispenser and less ice than before — that was the call on a Samsung refrigerator in McLean. The two normally arrive together. Related to…No water at the dispenser and less ice than before — that was the call on a Samsung refrigerator in McLean. The two normally arrive together. Related to it: cubes coming out small, and a freezer sitting warmer than the temperature it is set to.
September 2026Great Falls, VA
Samsung refrigerator repair in Great Falls
In Great Falls, a Samsung refrigerator with an ice and water dispenser had stopped making ice altogether. The pattern on these is fairly set: the ice maker freezes…In Great Falls, a Samsung refrigerator with an ice and water dispenser had stopped making ice altogether. The pattern on these is fairly set: the ice maker freezes over, water comes out of the dispenser slowly, and frost turns up down at the crisper.
Centreville, VA
Samsung washer installation in Centreville
A new washer in brushed black stainless went into a laundry room in Centreville. Our technician set it in place, leveled it, hooked up the water and the…A new washer in brushed black stainless went into a laundry room in Centreville. Our technician set it in place, leveled it, hooked up the water and the drain, and pulled out every shipping bolt and transit brace before running a test cycle. Leave those bolts in and the drum is still locked for transport, so the machine shakes hard enough to damage itself.
Burke, VA
Samsung washer installation in Burke
In Burke, our technician set up a brand new Samsung top-load washer: hot and cold supply lines connected, drain hose secured, the machine leveled, and a test cycle…In Burke, our technician set up a brand new Samsung top-load washer: hot and cold supply lines connected, drain hose secured, the machine leveled, and a test cycle run before leaving. Level matters more than people expect. A washer sitting off-level bangs and walks during the spin, and a loose hose drips onto the laundry room floor.
Fairfax, VA
Samsung range repair in Fairfax
Out in Merrifield, a Samsung range kept locking itself out. The controls threw a fault and the oven would not take a command. These tend to go the…Out in Merrifield, a Samsung range kept locking itself out. The controls threw a fault and the oven would not take a command. These tend to go the same way each time: a code on the display, the controls locking out, and an oven that refuses to start.

Guides

Samsung guides and error codes

Some of these will save you the visit.

All guides

FAQ

Samsung repair: frequently asked questions

Do you repair Samsung appliances that are still under Samsung's warranty?

We are independent, so a repair Samsung owes you under its own warranty should go through Samsung's service line first; that keeps it free. Once the machine is out of warranty, or Samsung's schedule does not suit you, call us. Our visit fee is $89, the technician gives you the full repair price at your home, and if you go ahead the $89 counts toward the repair.

My Samsung fridge makes a ticking or grinding noise from the back. Is it the compressor?

Usually not. On Samsung fridges that noise is most often the fan behind the rear panel hitting frost, or the ice maker fan grinding on ice. The fix is a thaw plus whatever stopped the defrost cycle. A compressor fault sounds different, a hum or a click at the very bottom back, and the fridge warms up across every section at once.

Can you get parts for an older Samsung?

For most models, yes. Samsung sells genuine parts through its own parts site, and common ones ride on the truck. If a part has to be ordered, we tell you at the visit, order it, and come back to fit it. Every repair, parts and labor, carries a 90-day warranty.

My slide-in range is on the knob recall. Will you install the knob covers?

The knob locks and covers come free from Samsung once you put your serial number into its recall page, and they are shipped to you to fit. We do not need to come out for that. If the range also has a dead element, a cold oven or a control fault, that is what we come out for.

Do you work on the Bespoke and Family Hub models?

Yes. A Bespoke panel color does not change what is behind it for us; the model number does. On a Family Hub the touchscreen is its own system, so a dark screen on a cold fridge and a warm fridge with a working screen are two different repairs. Read us the model number from the sticker, not the color or the screen size.

How soon can you come, and will the repair happen in one visit?

Someone answers the phone 24/7, and we can come the same day most days. You get a 2-hour window and a call about 15 minutes before the technician arrives. If the part is on the truck, the repair happens in that visit; if it has to be ordered, the technician comes back to fit it. You know the full price before anything is done.

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